HRT 201 Final

Discipline: Hospitality

Type of Paper: Question-Answer

Academic Level: Undergrad. (yrs 3-4)

Paper Format: APA

Pages: 1 Words: 275

Question

In Tourism Terminology

  • domestic tourism is internal tourism plus inbound tourism.
  • national tourism is internal tourism plus outbound tourism.
  • international tourism is inbound tourism plus outbound tourism.
    ALL OF THE ABOVE

Disadvantaged rural and ethnic areas in the United States:
can use tourism to diversify and improve their economic base.

Really, tourism today is mainly available to:

  • the privileged class.
  • the middle class.
  • millions of people.
  • the masses.
    ALL OF THE ABOVE

Which of the following is not an approach to studying tourism?
Accounting

Many industry analysts predict that global tourism will:
Almost double in the next 10 years. 

International tourist arrivals are (in the past 15 years):
Increasing rapidly.

International tourist arrivals have:
Shown strong growth since 1950. 

In 2009 the biggest number of total world tourist arrivals was experienced in:
France, Spain & the United States

Jane Smith is traveling from Texas to the Mayo Clinic in Minnesota for an extensive 5-day medical treatment. Thus, she is:

A tourist

As tourism has grown globally, it has become:
  • Accessible to the masses
  • part of the life of millions
    C & D

In the technical sense, travel is:
Not distinguishable from tourism. 

The world’s largest industry is:
Tourism

What will most affect tourism’s future?

  • government policies.
  • the manner in which it is planned and developed.
  • the input of the public which is involved.
  • environmental factors.
    ALL OF THE ABOVE


Which of the following travelers are tourists?

  • bus drivers
  • commuters
  • airline crew members
  • all of the above.
    NONE OF THE ABOVE

A person traveling away from home for less than 24 hours is called a:

excursionist

To be tourists, travelers may be:

travelling for business purposes. 


Many tourism analysts predict that globally by year 2020 tourism will:
About double. 

Why did hardly anyone travel for pleasure during Medieval times?
Because of the dangers. 

In the United States the first scheduled international air travel was by:
Pan American Airlines. 

The famous English tavern was originally built mainly for travelers by:

Stagecoach

The first seaside resorts of Britain were:

  • patronized for medical reasons.
  • gambling resorts.
  • sites for social events.
    ALL OF THE ABOVE

The world’s first scheduled airline service was provided by:

Deutsche Lufthansa.

The earliest known tourist attractions were (was) the:
The sphinx and the three great pyramids at Giza.

Tourism for the masses began with the development of:
The railroad. 

The founders of travel for modern humanity were the:

The Sumerians. 

Concerning travel during the era of the Roman Empire:
Romans were among the earliest patrons of seaside resorts.

One of the amazing early historians, travelers and writers was:

Herodotus. 

The earliest transient guest rooms were:

part of private dwellings

Who were the greatest early road builders?

Romans

Auto travel dominates today’s intercity travel in the United States. This began with the:

Ford Model T.

The Romans traveled mainly for:

Pleasure. 


Museums were born in the ancient Near East but were improved by the:

Greeks. 

The Phoenicians became all but:

Mainly message carriers. 

Jet aircraft lead the world’s passenger fleet. First was the:
Comet

The Olympic Games in Greece offered visitors:

mainly superlative athletic performances sacrifice.
  • religious observances.
  • artistic performances.
    ALL OF THE ABOVE




In modern times, the need for overnight accommodations was expanded by the:

development of various modes of transportation.


Stagecoach travel became popular in the U.S. prior to the Civil War. Such travel gave rise to:

ordinaries

The forerunners of today’s great cathedrals with their art treasures were the:
Greek Temples

The first pleasure travelers were probably the:

Romans

If you were to make a trip somewhere in the world, where would you find the richest historical evidences of early travel?

Mediterranean area

Why did early English railroads enjoy a passenger surge?

Fares were inexpensive.

Thomas Cook was the first:
Jobs such as general manager, accountants, director of sales, bellhops, and maintenance workers can be provided by: ___________________________________.
Hotels, motels & resorts.


WTTC estimates that in 2020 tourism jobs will increase to:
303 Million

Employment in the tourism sector is expected to:
Grow faster than other economic sectors. 

An internship provides the opportunity to:

  • learn practical skills
  • acquire valuable experience
  • develop a further understanding of a field
  • develop professionalism
    ALL OF THE ABOVE

What technical services does UNWTO provide?

provides an international clearing house for information



The most widely recognized organization in tourism is:

UNWTO

The official U.S. government tourism organization is:

Office of Travel and Tourism Industries.

Office of Travel and Tourism Industries.



In most cases regional tourist promotion organizations:

are made up of all kinds of firms and government units that have an interest in developing tourism.

The majority of states in the U.S. promote tourism using a regional or area breakdown within the state. The reason for doing this is:

consumer demand for area information is greater than demand for statewide information.v

What is the federal tourism agency for the United States that is concerned with research and policy?

Office of Travel and Tourism Industries


Office of Travel and Tourism Industries

It accelerates world understanding of the contributions of tourism & Helps raise standards of living in less developed areas through tourism development


Which of the following statements is NOT true about the United States Travel Association (USTA)?
USTA is the prime governmental agency in promoting tourism.

The organization of tourism:

is complex and involves literally thousands of units.


The ultimate purpose of a regional tourist association is to:
market effectively its attractions.

Which of the following organizations is the primary source of travel statistics and data in the United States?

United States Travel Association


The World Travel and Tourism Council (WTTC) is:

the forum of global business leaders in travel and tourism.

Rental cars, though important in the U.S., are:

  • usually rented in a package with air travel.
  • found at most large city airports but not at mid-sized or smaller ones.
  • one of the few forms of transportation having a small, slow growth.
  • mainly owned by a few very large companies like Hertz and Avis. NONE OF THE ABOVE


The world’s airlines now carry over ________ passengers yearly:
2 billion

The U.S. Scenic byways program is:
found in all 50 states

Rail passenger travel world-wide is expected to:

grow in Europe with high-speed trains.
  • increase with the “chunnel” (English channel).
  • serves a growing market in the U.S. in certain corridors.

Nationwide, the motor coach industry is characterized by:

having mostly companies providing charter and tour services.

The cruise industry (using U.S. ports) has:

  • actually tripled business in the past 10 years.
  • carried over 12 million people in one year.
  • only attracted about 5-6 percent of the U.S. population.
    ALL OF THE ABOVE

Greyhound lines:

  • are the only nation-wide bus line.
  • utilize a bus passenger reservation system.
  • do very little charter business.
    ALL OF THE ABOVE

Amtrak is promoting and upgrading passenger rail service. All but one of the following are facts:

It operates without any government subsidy.

Low-cost carriers now represent over _______ percent of total air travel in the U.S

30%

Motor coach travel appeals mostly to:

  • those living in rural areas or in small towns.
  • lower income, non-business travelers.


The UNWTO estimates, that while world hotel occupancy rates vary, they average about:
65%

The world’s oldest commercial business is:

providing overnight accomdations

The following tourism destinations are noted for higher than average hotel occupancy rates:
Las Vegas, San Francisco, New York

The world’s largest lodging chain (based on number of rooms) or system is:

Intercontinental Hotel Group

Many of the early famous restaurants in New York City used service called:
French

The world’s hotel inventory is:
Increasing about 2.5% per year. 

Meeting planning is a growing profession because:

the convention market is growing.



If a hotel or restaurant is franchised, the property is mostly commonly owned:

By the local franchisee. 

According to the AH&LA, the typical lodging customer consists of approximately:

40% Business Travelers

The American Hotel and Lodging Association is:
a federated association

Hotels can be classified as:

resort, city, airport, suburban, highway.

  • full service, limited service, resort suite, convention.
  • 5, 4, 3, 2, and 1 star.
  • full service, luxury, all-suite, moderately priced limited service.
ALL OF THE ABOVE

The very earliest transient accommodations were:
Part of private dwellings. 

According to the AH&LA, the typical lodging customer consists of approximately:

60% leisure travelers

Franchised restaurants are big business. This is because they:

  • benefit from national advertising.
  • enjoy mass buying power.
  • obtain advice from experienced management.
  • have low unit costs.
    ALL OF THE ABOVE



Total dollar volume of U.S. travel agencies (including online agencies) over the past decade has:

Made dramatic growth. 

Which of the following airlines is generally recognized as the first low-fare carrier in the
United States:

Southwest Airlines


American Society of Travel Agents (ASTA) agencies report that approximately which of the following percentage of their total sales are accounted for by leisure products?  75%

Tour operators and wholesalers are the main membership of:

NTA & USTOA

According to a recent survey, the number of U.S. travel agencies is:

decreasing

Which of the following was the top travel agency in 2009 based on their total sales volume:

Expedia

Tourism distribution channels are similar to other basic industries as:


their products flow to the consumer from the wholesaler.

  • the products can be held in storage until a sale is made.
  • the consumer can buy the product cheaper from the supplier.
  • most suppliers’ ads tell the buyer to go directly to them. ALL OF THE ABOVE

An individual travel counselor who seeks the most complete education can do this through:

The Travel Institute 

When describing specialty channelers we mean that:

they are specialty intermediaries.
  • they include incentive travel firms, corporate travel offices.


The largest and most prominent travel agency association is:

The largest and most prominent travel agency association is:

ASTA


A current travel agencies trend is:

growth of home-based agents

Travel agencies that have contracts with one or more airlines—those enabling them to distribute tickets at sizable discounts are called:

consolidators

Tourism suppliers use a distribution system because:

using distribution is the most productive and efficient.

Which of the following is the most common type of travel arrangements made by agencies:

taking a cruise vacation

Concerning sources of agency revenues, the following apply:

cruises and tours produce the best commissions.


A marketing manager for a tourism supplier will choose channels by:
discovering from experience which combination is effective.

Compensation to distributors by the suppliers is typically done by:
paying a commission on each sale 

All of the following are true about travel agencies except:

travel agencies typically function at both the retail and wholesale level.

Tours can be created and marketed by:

  • wholesalers.
  • retail travel agencies.
  • airlines working with tour wholesalers.
  • travel suppliers.
    ALL OF THE ABOVE

Companies that put together a tour and all its components, to sell them by itself, through retail outlets, and/or through approved retail travel agencies, is commonly called:
A tour operator or wholesaler. 

How important to tourism are attractions?
very

Amusement parks and theme parks:

  • were created in Europe.
  • oldest operating park is Bakken in Klampenborg, Denmark.
  • oldest operating park in U.S. is Lake Compounce in Bristol, Connecticut.
    ALL OF THE ABOVE

According to the National Sporting Goods Association, the top outdoor recreation adventure activity was:

overnight vacation camping

Theme parks are concentrated in several city areas, with the most in:

Orlando, FL

“Rainforests” created in zoological parks are big attractions. Cities where these have been built are:

Cleveland and Omaha

Shopping as related to tourism is:

  • an attraction in itself.
  • mainly done in gift and souvenir places.
  • exemplified in Mall of America.
  • part of hotel operations.
    ALL OF THE ABOVE

Parks are important resources that attract visitors, thus:

  • there are both private and publicly owned parks.
  • all levels of government can and do provide parks.
  • American countries have parks as primary attractions.
  • the U.S. National Park system comprises 393 locations.
    ALL OF THE ABOVE

As travel motivators, how would attractions rank with transportation?
much more important. 

As travel motivators, how would attractions rank with transportation?
Disneyland, Anaheim

The U.S. Forest Service:

  • is part of the U.S. Department of Agriculture.
  • maintains 193 million acres in their system.
  • administers grasslands.
    ALL OF THE ABOVE

Disney World lures over _________ million visitors each year.
17

While travelers tend to engage in multiple activities, what percentage of historic/cultural travelers say that these activities are the primary motive for the trip?
30%

All but one of the following are trends in outdoor recreation:
nearly 50 percent of all Americans are “outdoor” people.

The most recent trend in the gambling industry is:

growth of gambling casinos owned by Native Americans.

Travelers are seeking destinations that provide a wide range of activities in which to participate while traveling on vacation. Which of the following activities do travelers regularly put at the top of their list of things to do?
go shopping

Las Vegas has achieved its current level of success, primarily due to:

its emphasis on entertainment as its primary attraction.


While a significant percentage of the world’s tropical rain forests are disappearing due to poor environmental practices, tourism is doing its share to reverse this trend—even if artificially. In this regard, which of the following is a highly successful re-creation of a tropical rain forest—within a zoological park?  Lied Jungle, Omaha, Nebraska

Historic sites have always been popular attractions for travelers. What percentage of adults traveling is considered to be historic/cultural travelers?
80%

Why do certain groups of travelers seek particular holiday experiences?
There is no one answer. 

Travel for religious reasons such as pilgrimages:
established travel as an important activity in one’s life

Which of the following would not normally be considered a “tourism icon”?
The Asian Tsunami

All of the following were motivations for Middle Ages travelers except:
study and personal self-actualization.

A group of visitors with a narrow range of motivation would:
be interested in a destination offering many experiences.

The Plog model of tourism motivations asserts that “allocentrics”:
are highly adventurous

Which of the following areas of study is usually considered to be of greatest value in our efforts to understand travel behavior?
Psychology 

The study of tourist motivation requires a:
theoretical approach

According to Professor Pearce, successful business practice in tourism depends mainly on:
Understanding the consumer. 

Lists of items relevant to why people travel are often used, but these:
sometimes are mixed with destination attributes.

The travel needs ladder of Pearce proposes that:

  • there is a hierarchy of travel motives.
  • people start at different levels.
  • levels are changed during their life cycle.
  • levels are or can be inhibited by various factors.
    ALL OF THE ABOVE

Repeat business is best assured when:
  • word-of-mouth advertising is positive.
  • consumer expectations are met or exceeded.

In Pearce’s travel needs ladder shows that:

Several levels can work together. 

The Plog model of tourism motivation asserts that “psychocentrics”:
prefer the familiar 

The main sources of ideas for formulating questions on pleasure travel motivation come from:
  • historical and literary accounts of travel.
  • the discipline of psychology.
  • current practices of tourist industry researchers.

Destinations seek to establish witch museums in order to:
create a difficult to replicate, unique image for the destination.

From an international touristic point of view, one of the principal weaknesses of museums is that:

they often have exhibits labeled in only one language.


Of the following, which is the least effective way for a hotel to participate in the development of local culture?

display paintings (and other art forms) of local artists


Which of the following aspects of a destination’s culture is likely to attract visitors to a destination?

history of the destination
  • the paintings, sculptures and attractions of the destination
  • the way food is grown, processed and eaten
  • music and dance of the destination
    ALL OF THE ABOVE

Cultural tourism:
is concerned with people learning about each other’s way of life.

Cultural activities:
are well suited to attracting tourists.

Which of the following was the latest “Presidential Library and Museum” to be established to honor past presidents of the United States mentioned in the text?

William J. Clinton Presidential Library and Museum, Little Rock, AR


The preservation of history and the quality and management of museums is of utmost importance for successful tourism. Which of the following is one of the greatest criticisms of today’s historical museums?
the explanations of the exhibits are provided in only one language

Theaters, museums, libraries and similar national institutions usually are:
excellent tourist attractions

What is meant by “life-seeing tourism?”
being hosted by a local person who is familiar with his or her field of interest and engaging in a planned program of activitiesbeing hosted by a local person who is familiar with his or her field of interest and engaging in a planned program of activities

One of the most important motivations for travel is:

interest in the culture of other people.


Tourism:
offers a strong incentive for cultural development.

Anthropography is a science by which we can:
study the varieties of man and their geographic distribution.

Social tourism may be partially defined as:
travel for those with low purchasing power.

Many of today’s tourists are able to enjoy the experience:
only through a strong foundation of familiarity.

The successful experience of tourism combines:

  • a degree of novelty with a degree of familiarity.
  • security of old habits with excitement of change.
  • a degree of risk with a degree of safety.
    ALL OF THE ABOVE


If a developing country wishes to attract mass tourism it must:
provide facilities based on Western standards.

How is social tourism usually financed?

with the traveler’s own money augmented by subsidy from employer, labor union, or the government

Which of the following is not one of the “extremities” of international traveler preferences?

pleasurable-distasteful


A number of systems for grading and classifying hotels are in use throughout the world. According to your text, which system is the most satisfactory?

5-Star system

Bungalow-type accommodations, built mainly of natural materials and to modern standards of comfort and safety, will be acceptable to:
a large segment of the market

To turn potential tourism supply into actual supply, the first obstacle to overcome is:the lack or inadequacy of access routes.


How do we match the supply of hotel rooms with demand?

by application of a mathematical formula based on factual data and estimates concerning visitors

According to Travel Weekly, which of the following “Favorite Things To Do” is most favored by European-bound travelers?
dining at restaurants

Which of the following would not normally be viewed as an element of a destination spirit of hospitality and culture?
in-house programs to share resident spouses with visitors

In what way is the tourist business similar to any other type of business or industry?It needs reliable methods of measuring results, observing trends, and forecasting needs.


Which of the following statements about Task Analysis is true?
Supply factors for development are essentially rigid.

Which of the following is NOT one of the commonly recognized operating sectors of the tourism industry?promotions sector


A resource use problem that nearly always occurs when planning to increase tourism supply is whether to:

All of the above

The superstructure of a tourism destination includes those facilities that:
are constructed primarily to support tourism visitation and visitor activities.

All decisions pertaining to the management of the hotel should begin with the:

customers and guests.


Which of the following is not a viable method for forecasting tourism demand?
critical path analysis

the Which of the following does not directly affect the demand for travel to a particular destination?
the income level of the host region

Demand for tourism is income elastic because:
tourism depends on discretionary income

Seasonal fluctuations in demand are a problem in most areas. A recommended method of leveling out demand is to:
increase multiple-use possibilities.

Tourism is the backbone of the economy of Nirvana. The industry is given top priority by the government that recognizes the high stakes involved. Given only data on annual arrivals of tourists to Nirvana, which method of projecting future demand should be recommended?Trend Analysis

When we consider demand in tourism, what do we mean?
When we consider demand in tourism, what do we mean?

What is meant by elasticity of demand for travel?

A cut in price means more revenue generated than at the higher price.

Which of the following is true when measuring demand through tax collections?
We must separate taxable purchases by tourists from similar purchases by local residents

The best method of forecasting tourism demand is:
Delphi and mathematical models used together

Visitor days as a measure of demand is:
visitor arrivals x average length of stay.

From the standpoint of general recognition of tourism’s importance in an area, which measure of demand is the most meaningful?
amount of money spent in the area

The “rippling” or “multiplier” effect of tourist spending ultimately:
increases the economic impact of tourist spending.

One of the major induced (or indirect) effects of tourism economically is on:

income (the multiplier).

Visitor expenditures ultimately benefit:

all businesses, professional services, and government.



One of the major induced (or indirect) effects of tourism economically is on:

income (through the multiplier).

Which of the following is true of touristic expenditures?

They benefit all citizens in the community.


Which of the following is not an economic benefit of tourism?
may cause changes in patterns of family life

Tourism is an “invisible” export because tourism constitutes non-merchandise transactions.


What reason can be given for the importance of price stabilization for tourist purchases?

Rising prices automatically tend to reduce the volume of demand.

The optimum price for a hotel room would be one that:

maximizes profits.


If the demand for aircraft seats is elastic over a narrow range of prices, an increase in fares (within that range) would result in:
a decrease in total revenue.

Tourism development is usually viewed as bringing with it positive economic results. However, there are potential negative economic results to be considered. Among these negative economic results are:
inflationary pressure, overdependence on tourism and environmental costs.

Which of the following is true?

Multiplier =  1/MPS

  • Multiplier occurs because the amounts initially spent are re-spent a number of times during the year.
  • Multiplier = 1 / (1 - MPC)
    ALL OF THE ABOVE

Tourism from Brazil to the U.S.:
is an export for the U.S.

Demand for tourism in general is thought to be income:
elastic

Which of the following disciplines contribute to our understanding of tourism?
All of the above 

Tourism policy fulfills which of the following functions:

All of the above

Which of the following factors contribute the most to the competitiveness of a destination?
the location of the destination in relation to its major markets

In general terms, a formal tourism policy for a given destination will address such areas (at the national level) as:

  • the nature and direction of product development and maintenance.
  • transportation access and infrastructure.
  • regulatory practices (e.g., airlines, travel agencies).
  • environmental practices and restrictions.
    ALL OF THE ABOVE

In general terms, a formal tourism policy for a given destination ignores such areas (at the national level) as:

the selection of magazines for week-end get-a-way ads.the selection of magazines for week-end get-a-way ads.the selection of magazines for week-end get-a-way ads.the selection of magazines for week-end get-a-way ads.


Which of the following factors contribute the least to the competitiveness of a tourism destination?
minimum wage levels at the destination

Which of the following are not stakeholders in making decisions concerning a tourism destination?

a non-resident who does not travel


Types of levels of Destinations: Which of the following is least likely to be viewed as a “Tourism Destination” by potential investors?
a National Park, a historic site, or memorial which is in itself insufficiently significant to attract visitors

The main purpose of tourism policy is to:
ensure maximum benefits to all the stakeholders of the destination.

Prior to investing in lodging enterprises, data should be gathered concerning the:
traveling and vacation habits of the prospective guests.

Infrastructure is best provided by:
government and developers cooperating.

In regional planning for tourism development, one of the first things to be considered by any planning body should be:In regional planning for tourism development, one of the first things to be considered by any planning body should be:
Where hotels will be located. 

Probably the biggest single deterrent to tourism development is:

a lack of appreciation and enthusiasm of government and business leaders.


Why must the quality of natural resources for tourism be maintained?

It enhances the beauty and appeal of the area.

  • It helps assure the health and enjoyment of the visitor.
  • It is absolutely necessary for continued satisfaction of the guest.
  • Demand will diminish along with quality.
    ALL OF THE ABOVE

Zoning is a process whereby land use is designated according to:
legal types of use 

Which of the following is an example of tourism infrastructure?

roads

Tourism development should aim at:Tourism development should aim at:Tourism development should aim at:

providing a framework for raising the living standard of the people through the economic benefits of tourism.

  • developing an infrastructure and providing recreational facilities for visitors and residents.
  • ensuring types of development within visitor centers and resorts that are appropriate to the purposes of those areas. ALL OF THE ABOVE

Which of the following concepts apply best?
Planning is absolutely essential to successful tourism.

Which of the following statements best defines the Global Sustainable Tourism Council (GSTC)?
A global initiative dedicated to promoting sustainable tourism practices around the world.

Establishing the optimum capacity destination will depend upon the:

  • the size of the attraction.
  • welfare of the plants and animals.
  • satisfaction of the visitors.
  • the resources preservation.
    ALL OF THE ABOVE

Ecotour companies should:
obtain maximum goods and services from local people.

Carrying Capacity of a tourism destination is best defined as:

the ability of the destination to support different levels of tourism.

Which of the following is not a generally accepted principle for achieving sustainable tourism?
Ensure tourism destinations are located in national parks

Which of the following approaches is not always considered when formulating a sustainable tourism development plan?
Involve persons with disabilities

Ecotourism is:

environmentally friendly travel.

  • a tool for conservation.
  • ecologically responsible tourism.
    ALL OF THE ABOVE

Which of the following is not a core indicator of sustainable tourism?
policy

As a developer you wisely advise your architect to design the building:
using indigenous designs.

Which of the following do you believe is the best description of a core indicator of sustainable tourism?
Measures that focus on what managers need to know most to reduce the risk of inadvertently making decisions that danger the natural and cultural environment on which tourism depends.

One of the advantages of using secondary sources of information rather than primary data is that:
secondary data usually can be gathered faster and at less expense.

Primary sources of data:
should only be gathered after secondary sources have been exhausted.

Which of the following methods of gathering primary data comes closest to real life tourism situations?
experimentation 

Personal interviews and mail or telephone interviews are a part of the ____________ method in tourism research.

Survey

An advantage of the survey method of gathering data is that:

it goes directly to original sources of information.


The major advantage of travel studies conducted by universities is that:
the studies are usually conducted without bias by scientifically trained professionals.

The TTRA is:
the largest travel research organization.

As a tourism marketing tool, television:

  • is usually too expensive for small businesses to use.
  • can often be effectively and economically used by individual businesses by participating in group advertising sponsored by a Chamber of Commerce or a tourist association.
  • is most effectively used when marketing a tourist destination area or a major tourist attraction. ALL OF THE ABOVE

The maturity stage of a product life cycle is characterized by:
modest growth or leveling off of sales accompanied by declining profits.

The particular blend of controllable marketing variables that a firm uses to achieve its objectives in a target market is called:
the marketing mix.

The difference between a selling and a marketing approach is that:
marketing emphasizes profits through customer satisfaction.

Successful marketing of tourism products should:
begin with an understanding of customer needs.

The basic purpose of market segmentation is to locate:

attractive opportunities


Market segmentation is a process of:

recognizing groups of buyers on the basis of meaningful characteristics.

How successful are the joint promotional efforts of private industry and government?

one of the best plans, effective and efficient.

Market segmentation is a process of:

identifying groups of customers with similar characteristics.


Forecasts by UNWTO of international tourist arrivals by region in 2020 indicate that:
Europe will be #1.

Populations of the knowledge-based developed nations will likely be most interested in:
Special interest travel

Considering world tourism market shares trends in 2020:

Europe and the Americas will decrease.


The probable future of international tourism to the years 2020 is that it will grow:
at a rate of about 4.3 percent per annum.


In the movement from a “service to an experience economy” within tourism, which of the following implications is the most important?

  • In such an economy, because people will have great difficulty in assessing value for money received from an experience, effective promotion will be more important than ever.
  • In such an economy, consumers are seeking a quality experience from an investment of their time and money.


“Virtual reality” in tourism means that:
there are technological devices supposedly simulating an actual visit.

Today’s tourism has been recognized as part of the world’s mainstream of societal concerns and is:

  • praised for its contributions to improving the environment.
  • helping the growth and recognition of cultural identities.
  • showcasing the differences of peoples’ lifestyles. NONE OF THE ABOVE


Tourism suppliers will be under future inflationary pressures. Thus:
competition will keep costs of travel under control.

Because of the inevitable aging of the population of tourist generating countries in the future, which of the following changes is most unlikely?Leisurely, rather than highly programmed vacations will increase.


Today’s travelers from knowledge-based societies are seeking:

  • more interaction with local residents.
  • more time at a destination.

Which of the following definitions best describe a “digital nomad” in tourism?
individuals who have grown up with the Internet—and when now traveling have an appetite for connecting with people and content at all times

Important forces impacting the future of tourism are

economic forces.

a decline in the mega-nation and rise of the city state.

  • quest for stability and security.
  • emergence of the knowledge based society.
    ALL OF THE ABOVE