1) As an operational manager, what impact can you have on your team through your demonstration and modeling of a positive and optimistic attitude and approach towards organizational changes?
2) As an operational manager, what impact can you have on your team through your demonstration and modeling of a negative and pessimistic attitude and approach towards organizational changes?
3) What are the impacts to an organization from a manager who blames and finds fault with his/her staff members and other organizational employees during periods of change when things are not going well?
